Terms and Conditions

Welcome to Luminark Marketing Agency. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.

1. Services Provided

Luminark Marketing Agency specializes in digital marketing solutions, including but not limited to website design, social media management, SEO, paid advertising, and animated video production. The scope of services will be outlined in the agreement between the client and Luminark Marketing.

2. Payment Terms

• All services require full payment before work commences unless otherwise agreed upon in writing.
• Invoices must be paid within the specified timeframe to avoid delays in service delivery.

3. No Refund Policy

• Luminark Marketing Agency maintains a strict no-refund policy.
• Once payment is made and work has begun, clients are not eligible for refunds under any circumstances.
• Clients are encouraged to thoroughly review their project requirements and clarify any doubts before confirming their order.

4. Revisions and Edits

• Revisions are included as specified in the service agreement or package purchased. Additional revisions may incur extra charges.
• Requests for revisions must be submitted within the timeframe stated in the agreement.

5. Client Responsibilities

• Clients are responsible for providing accurate and complete information, materials, and access necessary for Luminark Marketing to complete the agreed-upon services.
• Delays in providing requested materials or feedback may impact project timelines and outcomes.

6. Ownership and Intellectual Property

• Upon full payment, clients will own the final deliverables created specifically for them.
• Luminark Marketing retains the right to showcase completed work in its portfolio unless otherwise agreed in writing.

7. Confidentiality

Both parties agree to keep any proprietary or confidential information shared during the course of the project private and not disclose it to third parties.

8. Limitation of Liability

Luminark Marketing Agency will not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.

9. Termination of Services

• Either party may terminate the agreement at any time with written notice.
• In the event of termination, clients will be invoiced for work completed up to the termination date.

10. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction].

11. Changes to Terms and Conditions

Luminark Marketing reserves the right to update or modify these terms and conditions at any time without prior notice. Clients are encouraged to review this document periodically.

By using Luminark Marketing’s services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.